Our Team at Parsons House Preston Hollow in Dallas, Texas

Our Team

The leadership team at Parsons House Preston Hollow embodies the idea that working here is anything but just a job. A strong dedication to providing our residents with the best possible service and care is what our talented team of professionals does best, and they strive every day to inspire and lead through their actions.

Parsons House Preston Hollow


4205 W Northwest Hwy Dallas, TX 75220

Lori Griffo - Executive Director

Lori Griffo serves as the Executive Director at Parsons House Preston Hollow and is responsible for the day to day operations. With over 20 years of experience in operations and marketing, Lori provides our community with a wealth of knowledge, leadership, and a genuine love and compassion for the generation we serve. “It is an honor and a privilege to care for those who have cared for us. The opportunity to spend time with our elders is a gift and always brings me joy,” says Lori. She is a native Texan and enjoys the outdoors, traveling, music and theater. She also loves to curl up with a good book. Lori lives in Mansfield with her husband. They have five adult children, two grandsons and one granddaughter. Of all of her passions, she says spending quality time with her family is at the top of the list.

Chaitali Patel - Social & Community Service Manager

Chaitali graduated from the University of Oklahoma with a special education degree, and has always had a passion for teaching. Growing up, Chaitali loved her grandparents and was a very spoiled grandkid. That’s one of the reasons she loves to serve seniors; she always enjoys helping people. Her parents are her inspiration. Chaitali has been with Parsons House since 2017. She feels blessed to work with such a great team. There is a learning experience every day at Parsons House, a new beginning every day, holding great significance, which contains boundless potential for new insights and greater vision.

Mario Lopez - Dining Services Director

Mario joined Parsons House Preston Hollow in 2012. Mario has over ten years of experience in the restaurant industry. He has served as Head Chef at Nordstrom Cafe and Sous Chef at the acclaimed Zodiac Room at Neiman Marcus.

Suzy Ruiz - Resident Services Coordinator

Suzy has been with Parsons House Preston Hollow for over 6 years. She started working on the weekends at the Front Desk. Since then, she was worked in almost every department! Suzy was promoted to Resident Services Director in 2015. She enjoys caring for, teaching, and interacting with residents every day. Her favorite part of her job is the loving and close relationships she has built with many wonderful residents and their families. Suzy has been married for 27 years, has 3 sons, and 2 grandchildren.

Jose Amaya - Maintenance Supervisor

Jose was been with Parsons House Preston Hollow since 2014. Before he joined our team, he was Maintenance Director at John Paul II High School for ten years. Jose helps to keep our community safe every day. Jose is the master chicken tender and sees to their every need, his saying being, “Happy chickens, happy life.” If you see him around, be sure to say hello!